Customers must inform us in writing (via email or WhatsApp) for all cancellations.
Cancellation charges depend on the timing of the request, as stated in our refund policy.
If a tour is canceled by us due to unforeseen reasons such as weather, political situations, or insufficient bookings, customers will receive a full refund or an option to reschedule.
If a traveler fails to join the tour or misses transport due to personal reasons, no refund will be provided.
Jaffaria Travel is not responsible for cancellations caused by events beyond our control, including natural disasters, lockdowns, or strikes.